Overview
At NObese, safeguarding your privacy is our top priority. This Privacy Policy outlines how NObese (including our affiliates and subsidiaries, referred to as "we," "our," or "us") collects, uses, and shares your personal information when you use our websites, mobile applications, or other services (collectively referred to as the "Services"). This policy also applies to interactions with customer support, engagement on social media, and other communications with us.
Please note, certain services within NObese may have specific privacy policies, which will be indicated if applicable. We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and, in certain instances, provide additional notice.
1. Information We Collect
Information
You Provide Directly to Us
When you create an account, interact
with the Services, or communicate with us, we collect information you provide, which may
include:
Personal Information: Name, email address, and social media account details.
Health Data: Information on your weight, height, fitness, diet, sleep patterns, and other health-related metrics for personalized weight loss guidance.
Payment Information: Credit card details and other payment-related data for transactions.
Feedback and Interactions: Responses to surveys, user feedback, and other communications.
Additional Information: Passwords, language preferences, goals, and other reflections or data shared through check-ins.
Automatically
Collected Information
As you interact with the Services, we
automatically collect certain information about you, including:
Usage Data: Sessions, content accessed, and features used.
Transactional Data: Details of your purchases, product descriptions, and transaction history.
Log Data: Web browser type, device information, IP address, and other technical details.
Device Information: Data about the device you use to access our Services, including hardware and operating system details.
Communication Data: Records of interactions with our support teams, including chats, emails, and calls.
Inferred or
Generated Information
Based on your use of the Services, we
may derive additional information, such as:
User ID: A unique identifier tied to your account.
Derived Information: Approximate location or demographic estimates based on your usage data.
Information
from Third-Party Sources
We may also obtain information
from third-party sources, such as:
Transaction Data: From third-party providers during app installation or purchases.
Social Media Data: If you choose to log in through social media platforms, we may collect information from your social media accounts.
Cookie Data: Information gathered through cookies and similar tracking technologies.
Public Information: Data made publicly available by you or other sources.
2. How We Use Your Information
We use your information for various purposes, including:
To Provide Services: To ensure smooth functionality of the Services and resolve any issues.
To Improve Services: To develop new features and improve existing ones.
To Process Transactions: To handle purchases, subscriptions, and billing.
To Communicate: To send transaction-related messages, customer support communications, and updates.
For Marketing: To inform you about NObese services, events, and promotions.
For Analytics: To analyze trends and user behavior to better understand your needs.
For Security: To detect and prevent fraud and safeguard our Services and Users.
For Legal Compliance: To comply with legal obligations and protect user rights.
To Create Anonymized Data: To create non-identifiable data for improving our services.
To Personalize Your Experience: To offer customized content, recommendations, and advertising.
To Manage Promotions: To facilitate giveaways and other promotional activities.
3. Data Sharing and Disclosures
We may share your information in the following cases:
Service Providers: Companies that assist us in operating the Services (e.g., payment processors, email providers).
Professional Advisors: Lawyers, auditors, and accountants bound by confidentiality agreements.
For Legal Reasons: If required by law or necessary to protect NObese or others.
Business Transactions: During mergers, acquisitions, or sales.
With Affiliates: Within our group of companies.
Authorized Third Parties: Such as employers or promotional partners.
With Your Consent: When you choose to share your information via social media or other platforms.
Aggregated Data: We may share data that does not personally identify you for research or analysis.
4. Advertising and Analytics
We partner with third-party advertising and analytics providers to help us analyze usage, deliver targeted ads, and monitor performance. These providers may use cookies to collect data on your online activities. You can manage your ad preferences through your account settings or device settings.
5. Data Transfer
NObese operates globally, meaning your data may be processed in countries with different data protection laws. We take steps to ensure your data is securely handled, including using Standard Contractual Clauses or obtaining consent when necessary.
6. Deletion of Personal Data
You have the right to request the deletion of the Personal Data that we have collected. Our Service may allow you to delete certain information directly from within the platform. You can update, amend, or delete your information at any time by signing into your account and accessing the account settings section.
If you prefer, you can also Contact Us to request access to, correct, or delete any Personal Information you have provided. Please be aware that we may need to retain certain data when required by law or for legitimate business purposes.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access the information we hold about you.
Correct or update your information.
Request deletion of your personal data.
Opt-out of certain data processing, such as targeted advertising.
Limit processing of sensitive personal data.
8. Exercising Your Rights
To exercise any of your privacy rights, please contact us at [email protected]. We may need to verify your identity before processing your request. In some cases, we may deny requests as permitted by law.
9. Additional Choices
Promotional Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link at the bottom of each email or by adjusting your email preferences within the app settings.
Mobile Notifications: You can disable push notifications by adjusting your device settings under "Notifications" for NObese, or through the app’s notification settings.
10. Contact Us
If you have any questions about this
Privacy Policy, please contact us at:
Email: [email protected]
Website: https://nobese.com
